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Behind the scenes in a hotel: security, furniture and glazing

The rise of the internet, the last minute deal, the cheap chain hotels for weekend getaways and budget holidays means that many people now expect to be able to stay in a hotel for somewhere in the vicinity of £10 per night. Which is fantastic value if you want to stay in a soulless box, a small room with no character, clinically white throughout the room – white sheets, white walls, white bed linen, white bathroom tiles, white bathroom furniture. These are great if you just want to stop somewhere and sleep, if you have been driving for hours and can't go any longer – you just need a bed, any bed, to rest your head on and close your eyes for a few hours. If that is what you are after – a quick, cheap, power nap, then these are perfect.

But if you want a hotel with a bit of history, a bit of character, something different in every room, friendly and efficient service, nice meals served in a restaurant with atmosphere, beautiful comfortable surroundings, then you're going to have to pay a bit more for it. There is a huge amount of work and effort goes into creating a truly special and memorable hotel and restaurant. As well as all of the obvious things, such as high quality, locally sourced fresh food, comfortable beds and furniture, friendly and caring staff, efficient and trustworthy cleaners, electricity, water, rent or ownership of the building, decoration, maintenance etc., there are perhaps less obvious features.

For example, there is security. If you are staying at a prestigious hotel, the last thing you want, or the hotel wants, is for you to be the victim of some sort of crime. That is why most high quality hotels will have some form of security guarding, camera system, safes, keyholding and alarms, to ensure that you feel secure and in fact are secure. Security firms with a national reputation like Kingdom Security are ideal for this sort of purpose.

Another example is furniture. Although you might not always notice some beautifully hand crafted pieces of wooden furniture, such as those produced by Chris Sharp Cabinets, in beautiful walnut, cherry or oak, you would notice if the pieces of furniture were low quality, mass produced factory items made from MDF, ply or something else that looked rather cheap. Buying high quality furniture to match the surroundings is once again not cheap, but helps to improve the atmosphere and the setting which in turn helps to create such a memorable experience.

Finally, there is the glass in the windows and doors. It is vitally important that guests at a high quality hotel cannot hear traffic noise from outside, and so even the lightest of sleepers can have a good night's sleep. You want to be able to hear conversation during dinner in a restaurant, and no hotel wants their guests to come down in the morning complaining that they haven't slept because of the noise outside. A local glass provider like Lee Glass in Nottingham can produce high quality windows and doors to block out the sounds and insulate the building well to ensure that guests are comfortable – and also that energy bills aren't too high!

So, a lot goes into making a hotel and restaurant nice – and that is only the tip of the iceberg!